If you need to set an autoresponder or out of office message for a shared mailbox you will need to do this from the web browser.
1. Login to your Office account at https://www.office.com/ then select Outlook from the menu on the left, this will open your own email.
2. In the top right of your online Outlook you will see your profile icon.
Click on your profile icon then choose [open another mailbox]
Type in the name of your shared mailbox
Your shared mailbox will now open in a new tab.
3. Make sure you are in the shared mailbox tab then click on the cog and [view all Outlook settings]
Then select [email] and [automatic replies]
4. You'll now be able to toggle automatic replies on and off, choose the time period for the replies and set the message that you'd like to be sent.
5. Click [Save]
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